34th Street Mini Storage

Had a storage room for a few months and thought it was clean, accessible, and great. The gentleman that I called to ask a few questions regarding the storage room prior to acquiring it was amazing. However, today, I called in to cancel my storage room and I had the worst service ever. The guy was presumably older and gave the worst attitude, tone, and service. He continuously asked me what my unit was and I gave him the correct unit. However, he said I was wrong. However, after a few minutes, he repeated the unit # I gave him, realizing I was correct, and hung up immediately. Before I could even ask a question to ensure that my storage room was cancelled, he hung up right on me. I am extremely disappointed with this service and felt disrespected. I am not the type to do a review, in fact, this is my first review. However, this service has left me feeling disrespected, as the whole time the guy spoke to me as if I was inferior and lacked knowledge.

Have had storage there for years. Climate control at reasonable prices. Only reason I gave up my unit was because I moved. Otherwise I'd still be a tenant. Staff was very understanding when my payment was a bit late. Would definitely rent a unit there again if I had the need and it was closer to my new apartment.

Easy to get to and never had any problems. Additionally they always respond to my emails, usually within an hour but always within one business day. After signing up for your locker you can register on their website and setup automatic payments which is also extremely convenient.

The gentleman that runs the place is very respectful and decent. He could've taken advantage of me financially but cut me a break out of decency and fairness. He has always been available and kind in every interaction.

Nice, clean facility. Absolutely no parking. Manager maybe needs to tell other customers that all of the karts aren't theirs.. you don't have to use ALL of them at once , share with other people doing the same thing you are.