CubeSmart Self Storage

This process could not have been easier! I even reserved the wrong locker for myself but the agent at the facility, David, was so helpful and patient with me and resolved it right away seamlessly. Locker was in great condition and the loading bay is nice and big with lots of access. very happy to have this storage space!

Super seamless first unloading experience. Clean, warm and the service was quality. I had to upgrade to a larger unit and Andrea made it happen in a matter of a few minutes. No red tape or bargaining. She seemed excited to help out. I am very confident in the safety of my belongings.

Andrea provides such fantastic support and a great customer experience - a wonderful store manage that actually cares about her customers! She provided several options for us to consider and patiently guided us through this process. We are very happy with the storage unit itself and feel our belongings will be kept safe.

I had a great experience at CubeSmart thanks to Nathaniel Nigel. He was incredibly helpful, patient, and knowledgeable while showing me the different storage locker options. He made the process easy and stress-free, answering all my questions and making sure I found the right fit for my needs. Excellent customer service!

Pictures speak louder than words: DO NOT RENT A UNIT FROM THIS STORAGE FACILITY. Ceilings leak, belongings completely ruined by mold, no help or recourse offered by management I chose Life Storage because they advertise that they are a climate controlled, safe place to store your items and they have an elevator. The unit cost 242$ a month. I've been renting it for more than a year while abroad. I came back to collect my things, the unit was flooded, and EVERYTHING was covered with putrid water and mold from a leak in the ceiling. When I told the manager he did not seem surprised and did not even want to take a look at it with me. Just told me to file a claim to the insurance. I was told that this was a frequent occurrence in the basement units by another employee. I was told I have two days to move out before the next monthly payment was due, even though the unit is completely flooded - not to mention insects that have eaten their way into heavy duty plastic slip cover bags with zippers. On top of this… The elevator is out of order. In my unit I have incredibly heavy items that need to be moved to a safe place on wheels. It cannot be moved up the stairs. So I asked if it would be possible to move them to an empty unit until the elevator starts working. Staff member told me it was not possible, we had to empty the unit before the due date, otherwise we would be charged the total 242$ for our stuff to remain in the leaking unit. So, to sum it up: 1. 3146$ paid in rent 2. Water leaks from the ceiling, completely damaging and destroying everything. 3. Elevator is broken. Unable to evacuate the unit 4. Told I have to CONTINUE to pay for the unit despite the fact that the unit completely wet with dirty water and mold and insects have eaten through all boxes and gotten inside plastic casings. 5. No offer for a new temporary unit, no attempt to fix the leak, no recompense of any kind.