Extra Space Storage

Store manager and or staff have horrible customer service skills. While speaking they speak over you and dismiss your concerns. Gave them banking information for payments and somehow someone else’s bank card is on my account. As the payment was refunded. I never got the payment from my account. Store manager has no common decency or empathy and chooses to be cold and not understanding. Originally gave them my bank account number and routing now they want a check. My account is delinquent due to their failures with entering the correct payment. And now refuse to help. Online portal has never allowed me to enter and or edit any of my information. For all I know they are selling people’s bank account numbers. As I have had 3-4 fraudulent charges on my account since I opened and now this makes sense. Don’t recommend. They just want your money and will do what they can to screw you over. Not to mention I have two units with them and one is paid and I still have no access to even the unit that has been paid.

Great experience at Extra Space Storage. Claudio was professional, friendly, and very helpful, making the process quick and easy. The facility was clean, secure, and well-organized. Highly recommend!

Claudio H was amazing! Super helpful and had a great attitude!! He made the renting process easy and fun! I recommend coming to this location and working with him for any renting and storage needs!