Extra Space Storage

Had my stuff in a corner unit for a few years and just moved out this last Sunday. I recall notice of "pest control" when I moved in but I am hard-pressed to understand what they consider to be "pest control." I found rodent bedding, (and insect) feces, and urine in all corners of the unit and ALL OVER my belongings. Found what appeared to be 3 dog chew sticks on top of boxes, staged inside the unit by the door (with a conveniently gaping hole at the top, leading right into my unit). I've never owned a dog in all my life so I can only guess where those dog chew sticks came from. Also found at least 7 boxes damp and contents moldy and/or destroyed due to a Massive leak in ome of the corners (leaky sprinkler system perhaps?). When I came to the unit a month ago to prep for moving out, I found that several of my boxes had been rifled through, clearly by humans. Not sure yet what is or could be missing but if You value Your belongings, I personally recommend finding a better location to store your items. Whomever is managing this location shows little to no concern over the quality or sanctity of the units they're charging a LOT of money for including that anything was damp, moldy, destroyed, or having rodent crap all over it. And when I mentioned this to the person I spoke today, to confirm that I vacated, he decided to put it all on other tenants, who MUST be storing food in Their units, even when told not to. No food in MY unit, outside of the random appearance of dog chew sticks that somehow wound up where they did. ETA: my videos mention the alledgedly incorrect assumption of "temperature control" but the man I spoke today claims that would never have been mentioned or guaranteed when I moved in but did confirm the promise of "pest control". Also, I recommend using tarps or sheets to cover your stuff with because the thickness of the dust alone (which you can SEE in the air in my videos), on my stuff was outrageous. Also want to add that the management here NOW is vastly different from when I moved in a few years ago. Fairly nice people as compared to "Cheyenne" when I moved in, who was just a wretched human being. (Perhaps the cause of the dog chew sticks randomly appearing my unit?)

I got my unit today and Autumn was so helpful! And made me feel welcome and at ease. This is my first unit storage so I didn’t know what to expect. Autumn helped me and gave me a demo on how to use the locks. Thank you Autumn for the amazing customer service.

Very impressed with this facility and how spotless it was, the customer service was awesome, and just such a relief during a pretty stressful time for me. I made my reservation online and received a phone call within minutes giving me details as to the next steps (coming in and bringing my photo ID, obtaining keys, office hours). I cruised in two days later and was quickly setup and unloading my keepsakes into a pristine unit. This whole experience has been incredibly fast and simple, super satisfied overall, highly recommend getting a unit here.