Jordan Self Storage

They were friendly when I started. Once we had some fraud on our account I let them know we were waiting for new cards they then proceeded to send me daily emails, texts and calls saying I’m past due. Not in a professional manner as well. I send them my personal credit card to cover the balance and they “missed” that email proceeded to keep sending me collections calls and refused me access to my unit. Keep in mind this all is happening before 30 days past due. They never apologized or tried to work with me.

Great facility! But be aware that their gate clock is not set to the same time as cell-phone networks/atomic clock and the automatic gate to let you out stops working at about 8:56PM rather than the advertised 9:00PM for some reason. Just ring the residential doorbell. It's much faster than trying to call.

Never had an issue with the management and they have been a lot easier to deal with than other storage facilities I've had. I appreciate everything that everybody at this location has done for me.