Lake Forest Self Storage

First time getting a storage unit. And Lisa helped me out with the process. It was super easy and quick. Great customer service. Will be coming back soon.

Fake reviews. Notice how often the manager is mentioned by name? She won’t finish your sign up until she sees your review. In reality this place is about as bad as you could imagine. I’ve used a dozen different companies and haven’t had so many problems anywhere. Your contract will be ignored, posted hours are rough suggestions. You will rent a truck by the hour, load it up then when you arrive the manager will decide if you can unload. Typically she locks the doors an hour before closing. She will lock you out days before payment is late. I don’t expect the people who live on site to be educated but this woman genuinely doesn’t understand how contracts work

Lisa was very helpful and thorough. She checked ID to confirm all people entering were approved. She was kind and took the time to make sure all our needs were met.