My Storage Lima

Absolutely the worst customer service I’ve dealt with in sometime. I was late paying by 10 days. After I paid, I went to my unit to find my lock cut off and items removed. I’ve called several time and all there “customer service” people can do is send an message. They have no information about the insurance they make you buy, no one calls you back.

Matt was super nice we got a unit with no issues and got right in he is very responsive when needing help. The unit is clean the grounds are clean.I also love the fact this is supporting local business owners and not megacorp franchises. Thank you Matt for being so kind and doing everything you have we greatly appreciate you.

It was friendly and in my price range