Public Storage

Missy was amazing help for me today, she really saved me some heartache. I love this location it is quiet, convenient close to my daughter, always clean when I come.

Wonderful experience renting a Unit today. We were able to talk to Angela who is in their Regional office who facilitated a no-hassle rental over the phone. The facility is neat and clean and we were also asked if we needed further help by someone on the premises. I feel the rate is reasonable and recommend the Maxwell Public Storage facility. I also like the app for the phone that appears to be well functioning and easy to use.

I moved my stuff into a storage unit here back in January. I signed a contract that included my monthly rent fee, $102. My payment has been on autopay ever since, but I just found out that I only paid that rate for 2 months, and ever since I’ve been paying $156 per month. The customer service rep informed me that their rates are not locked in, so they can increase my rent at any time with no explanation. I asked for a refund, and to be transitioned back to my original payment amount. The rep told me that wasn’t an option, and that if I didn’t like it, the demand for storage units was high, and they’d have no problem filling my unit.