Public Storage

I am furious with Public Storage in San Carlos. They have recently increased my monthly price by 32% without any reasoning. After calling in and trying for too long to get a hold of someone, my request was submitted. I was told it would take up to 72 hours to get hear back, about 30 mins later I got call saying it was denied. I learned the rate increase was due to "market value". This place is next to a dump and smells of rotting trash every time I go there. They have rat traps everywhere and dirt and dust constantly gets blown into my unit. My rate has done nothing but increase and haven't even been with them for a year. When I finally got someone on the line they start by rambling off fine print about how they can increase rates at anytime. I will tell everyone never to use this rental place and to take their money elsewhere. An absolutely horrible experience with this location and the company as a whole. I cannot wait to get my belongings out of there.

My daughter rented a space and paid over two years. During that time, they increased the rent without informing her by nearly 45%. They then put a lien on her unit as her card was stolen and she could not input a new card in their system from Europe. I went in to talk with the "manager" Vickie. Awful experience. Asked her simple questions and she was deflective, rude and did everything possible to not be helpful. I WILL NEVER EVER RENT FROM PUBLIC STORAGE AGAIN AND WOULD RECMOMEND AVERYONE TO STAY WAY FROM THIS LOCATION AND COMPANY AS THEY HAVE BEEN ATROCIOUS!!!!!!!

Effortless signup and moving in - Very slick from signing up on phone to moving stuff in an hour later.