Public Storage

Shaniel🌟 is amazing helped us with the best options that are available for our needs I highly recommend public storage for your storage needs!

Public Storage is the definition of corporate greed. I moved out of my unit the morning of 12/1 and they still charged me for the entire month of December. No proration. No partial refund. Not even a goodwill discount. Just a flat “too bad.” I rented here for 2.5 years, paid them well over $10,000, never missed a payment, and was never late once. Apparently, loyalty and reliability mean absolutely nothing to this company. When I tried to escalate the issue, I was told I was not allowed to speak to anyone higher up and that everything had to go through the property manager. To her credit, she did try to get approval for a discount—but corporate flatly refused. This is not a customer-focused company. It’s a rigid, greedy operation that hides behind policies and refuses to treat long-term customers fairly or reasonably. I will never rent from Public Storage again, and discourage anyone from doing so. There are plenty of storage companies out there—choose one that actually values its customers. UPDATE: The day after I posted this review I received a call from the district manager, and she agreed to refund the unnecessary rent payment for December. Because of this, I've changed my review from a 1 star to a 2 star. They could have earned a 5 star review if it didn't take posting a bad review to get their attention. They need to do better before things get to this point. If I could give the onsite manager a separate review, it would be 5 stars, as she was great and maintains a clean and secure facility. Just be warned that if you decide to give them your business, plan your move out carefully!

Went to OHSU for 2 weeks, curently battling cancer, got out and found out my unit is going up for auction soon. I am 12 days late. Yes only 12 days... Do not rent here. If anything happens they will lock you out and get rid of your stuff. I have everything in there, i was unable to pay (not refusing to pay) I moved here from Indiana and my stuff is threatened. Greed.