Simpson Bros Moving & Storage

My mother and I used this storage place because she used them many years ago and it was good service. This time we paid for a storage space and that was fine and they told us verbally they would be open on Monday 9-5pm. We rented a uhaul truck that was due back 2pm on a Monday (08/08/'22). We got there at 11am and the fence was locked up and we were confused. We called them multiple times with no one answering. We saw another person (waiting for another storage space nearby to open up) and he said (about Simpson&bros)"they open up whenever they want" he went (a previous time)to talk to the owner of Simpson&bros and asked him about opening up at random hours and not what's posted and the owner said "it's my business,I can open up whenever I want." We waited nearly 3 hours until we finally got a new storage place at Century (the place was reliable and the woman was helpful). We were in Lawrence yesterday (Monday 08/15/'22) and we drove by Simpson&bros around 10am and they were closed. Thankfully later around 11am we saw they were open so we could get the little bit of storage out that we did put there previously and took our lock and key with us because we weren't going back. This is just a warning to others, especially if you have a uhaul that's due at a certain time because they open whenever they want with no regard to customers.

Great service and family owned! Hard working and moved all items very well. Had specific instructions for things and they were able to accomplish all. They also packaged delicate items for me. Great service.

Simpson Bros did an amazing job moving me from Lawrence to New Hampshire. They were efficient and careful and took care not to damage anything, even cleaning furiture to ensure my newly refinished wood floors remained spotless. I couldn't have asked for a better moving experience, which I had needlessly dreaded.