SmartStop Self Storage

Unfortunately, I was robbed at another storage facility and was in desperate need to find a better location. Thankfully SmartStop was not too far away and the customer care has been night and day compared to my previous location. Iliana was great and welcomed me and helped me get settled. Diana was also there to support. I was also very happy with the extra detail on the units where they have a railing across the top of the unit and not just an empty space where items seem more secure. This also allows you to store further up within the unit. The previous location did not have this and their unit was lined with a wire grid instead which limited space. I’m happy I made the switch and hopeful I won’t have the same issue I had at this new option.

Diana was amazing! She helped us choose the perfect storage unit and made the whole process so easy and stress-free. Super knowledgeable, patient, and kind. We really appreciated her guidance — highly recommend!

First time leasing a storage and it was so smooth. Diana was so nice and helpful. She showed us 3 different units. Very patient with us. We spoke to Jennifer and jasmine at the call center and they were so nice, as well.