Storage King USA

Kristian Chastain-Foster at the call center worked with me for over one hour walking me through the digital lease documents as I had to unload that night when I arrived at the Sarasota location. I was at a rest stop on I 10 in Louisiana with slow internet and had to redo my input in the 3 agreements to Docusign. I was getting so frustrated and like the patience of Job, she calmly said try it this way, check this box instead, etc. and only due to her not giving up and her positive attitude was I able to unload at 9 pm that night because the truck had to be returned Sunday and with the office closed on Sunday I had to do it over the phone and she was Awesome

I went in to inquire about a storage unit. Wanted to know more about the size, price and overall experience, the guy running the store yelled at me and was about as rude to a customer as you can. It’s like he didn’t want the company to have more business, just a level of unprofessionalism that should not be tolerated. The man works in the office on Saturdays should be reported to HR. I feel like he needs medical help and personal feel verbally assaulted for no reason

This Storage King location is fantastic. Its easy in, easy out, climate controlled, pest free, and month to month. Gary, who runs the place is responsive, friendly and does a great job keeping everything running smoothly.