Storage Rentals of America

Storage unit flooded multiple times and they never notified me. BS insurance they force you to have didn't cover any of the damage and they refuse to deal with it. I lost almost everything I own thanks to this place. The gal in the office tried to help, but I kept asking for contact info for the owner and got nothing. I know the onsite gal talked to a Kim who offered me a free months rent. What was the point of a free months rent when you ruined my entire household of furniture. Run far and fast from this place because honestly I find it really shady they won't help me even after knowing the unit flooded and they hadn't notified me. I was trying to be cool and let them do the right thing but that's obviously not happening. I lost all of my possessions except my clothes thanks to this place, but maybe I can help you save your stuff. Don't store here! EVER!

When I placed a 10x10 I said I wanted it at the same place where I got the other one. Your person said okay and booked it for me. Unfortunately this is the second time I didn’t get the place . I walked in the office and they said it was booked at another location. Not happy. I didn’t get the discount and had to pay more to relocate it where it should have Ben!!

Had trouble getting through the gate to get to my storage unit. I was able to call and talk to a lady in the office and she was able to quickly solve the problem. I was able to get a new code and haven't had problems getting in. Despite the issue the staff was fast and friendly.