Storage Rentals of America

If you want your stuff stolen put it here this was a inside job they cut the lock then put a another lock on it when they claim it wasn’t paid. They Put a da Vinci lock on it. That has a four digit code that I and the staff had access to unlocked it. They stolen everything that they wanted to. My Social Security cards, TVs purses clothes, anything you can name of. The police and I are working together to get the camera footage pulled. No one is every in office when you called. You get transferred 99 times I was even transferred to a customer that was actually complaining about the same thing I’m going through. Every call that I made with them, I recorded in which will be used in court as well. The storage was in my son name Kevin. They’re giving him the run arounds about the insurance on the storage claiming that they’re sending the paperwork which they never sent so yeah we have to get a lawyer.

Great experience with getting my units. Very helpful staff... no issues with our current unit just got a bigger one. Thank you for showing me the large unit and details. Online deal in office. Would recommend. Revised...after promotional months, paid 3st month..about to pay 4th month given 30 day notice of $50. Hike. So be aware they will have you to walk in price right away. We will see how long we stay.. just be prepared..

AMS was wonderful, since they were bought out by Storage Rentals of America, it has gone down hill significantly. Terrible Snow Removal. Ice build up. Every time you call, you can’t talk to a local person. Not a solution based company. (Can not get into storage unit due to lack of snow removal, there is a 12in layer of ice, company stated it is the tenants problem by local manager… it took multiple calls to even speak to the local manager… Local manager stated regional manager would get involved, never heard back.) If you continue with getting a storage locker here, do NOT get a north facing unit…. Be warned. Where do you think all that water will go when it melts..? Into the storage unit… Truly… go down the road to a storage unit with better snow removal.. Went to talk to someone in the Office Monday at 3:24- closed.