StoreEase Self Storage

Getting started was easy and the representatives were very helpful. Moving out was also very simple. It’s was also affordably priced and good quality. I’d 100% do it again if I needed storage.

This was my first and last time dealing with this company. My experience was extremely disappointing and I strongly advise others to stay away. When I first rented a unit in August, I was told the smaller size I needed was unavailable. The agent offered me a larger unit with a “special discount” of $85/month, and I agreed. The first month I was correctly charged $85, but the very next month they suddenly charged me $189 without my consent. I called four times to fix this issue, and every time I was told that the manager would call me back within 48 hours. Not once did anyone call me back. I also asked to switch to a smaller unit and was refused. The customer service is unprofessional, unhelpful, and misleading. They made promises they never kept, charged me more than agreed, and completely ignored my repeated attempts to resolve the issue. This feels like a scam and I would never recommend this company to anyone. Avoid at all costs.

Simple sign up process. We got this storage unit for our daughter to use during the summer as a student at VT. I was able to find what I needed online and then confirmed everything with a quick call. They sent me all of codes and everything I would need. Check out and terminating my lease was just as easy. I highly recommend and will use again next year!