Beehive Storage

Would you like to spend money for damage to your personal property? What about a severe rat infestation with feces all over your belongings? Property owners ignoring any concerns and ghosting you? Their employees unhappy? Rot and decay seen at every unit? Then this is just the place for you! All concerns listed above were experienced at the Draper location and we were informed by the managers on site of the following: -The owners will ignore customers' complaints -The owners are well aware of a rat infestation problem which has been ongoing for years and refuse to remediate. They will tell you that since there is a small canal, rats naturally live there. They will also try to blame voles as the culprit, or try to accuse customers of storing food. -The doors to every unit have rotted and the owners want the onsite managers to fix this with no training or experience, all to save money. -That the owners work in a law firm so they are aware of the law, and how far the envelope can be pushed regarding repairs, customer concerns, etc. It also is a means to threat customers. This is a preview of how you can expect to be treated. When looking for the owner's contact information, the managers on site will tell you they do not have an email address. You can find this if you do an online search. Be aware and informed.

I have been a customer here for years. There are over six hundred units at this facility. Until recently, there were no fire extinguishers. After a terrible fire, they finally invested in a few around the complex. My rent alone pays them over six thousand dollars every year. As long as I’ve been here, almost every security light in the place has been burned out. I’ve noticed that one or two are on at night now. I think this is just another fed up customer that had enough and replaced it themselves. Also the front security gate is left wide open for days at a time. How does this keep our belongings safe? There is no longer a resident manager (to save them money I guess). I’ve been approached by some pretty sketchy characters (who were not tenants) , I was glad that I had a weapon or two close by and my large dog to protect me. I sure wouldn’t want to be a female customer getting something from my unit after dark. How much can it cost to make sure that the security lights and gate are in working order? Just wondering !

Avoid this place. It’s a disaster. They increased our monthly payment without informing us. Our unit was broken in to and items were stolen. This place has ZERO security and customer service is deplorable. They don’t maintain their units and some of our items were ruined due to water damage. So glad we got our stuff out of there and moved it to Towne Storage on Redwood Rd (Google them). Towne Storage has security and staff who actually cares. I wish I had the option to give Beehive a negative star instead of one star.