Devon Self Storage Conroe, Texas

This was my first time at Devon self storage. As soon as I walked in, I felt very welcomed. Kimberly was incredibly nice and respectful. She even took the time to walk me to the unit to ensure it was exactly what I needed. I was on a tight schedule, but she was fast and efficient at getting me set up.

I gave them 5 stars because they made it easy to rent the storage unit I needed. They are really friendly and answered all of my questions. The manager Richard made sure after I started moving my stuff in the unit if everything was going good. I can’t remember the ladies name in the office but she was very nice also.

This place is absolutely horrible. In my experience, they scammed me out of money and then gave me the same copy-and-paste responses instead of actual help. I was charged for things they couldn’t properly prove, and when I asked for clarification or documentation, I got nowhere. Customer service is dismissive, unhelpful, and clearly doesn’t care once they have your money. I felt completely taken advantage of and stressed dealing with them. If you value your money or peace of mind, do not store your belongings here. There are much better and more honest options elsewhere.