CubeSmart Self Storage

I recently signed a lease with the CubeSmart located at 1420 League Line Rd. Conroe, TX 77304. This was the first time I have ever leased a storage unit, and to be honest, I was a bit nervous. As I entered the office, Chelsea immediately greeted me with a genuine and sincere “hello.” Chelsea offered me a seat and asked how she could assist me. While I was explaining my situation and detailing my needs, Chelsea exhibited active listening and displayed interest, never interrupting me as I spoke. After our initial conversation, it became apparent that it would be best to preview the various unit sizes. Chelsea went above and beyond, showing me five different units and never rushing my decision. I selected the unit I felt was best for me. On the drive back to the office, it was clear that Chelsea takes pride in the facility and truly enjoys connecting with customers. The anxiety and worry I walked in with were replaced with reassurance and relief, knowing I had found a place where my belongings would be safe. Chelsea brings professionalism, integrity, and a natural ability to gain the trust of a first-time storage unit client. I hope that CubeSmart realizes the I recently signed a lease with the CubeSmart located at 1420 League Line Rd., Conroe, TX 77304. This was the first time I have ever leased a storage unit, and to be honest, I was a bit nervous. As I entered the office, Chelsea immediately greeted me with a genuine and sincere “hello.” Chelsea offered me a seat and asked how she could assist me. While I was explaining my situation and detailing my needs, Chelsea exhibited active listening and displayed sincere interest, never interrupting me as I spoke. After our initial conversation, it became apparent that it would be best to preview the various unit sizes. Chelsea went above and beyond, showing me five different units and never rushing my decision. I selected the unit I felt was best for me. On the drive back to the office, it was clear that Chelsea takes pride in the facility and truly enjoys connecting with customers. The anxiety and worry I walked in with were replaced with reassurance and relief, knowing I had found a place where my belongings would be safe. Chelsea brings professionalism, integrity, and a natural ability to gain the trust of a first-time storage client. I hope CubeSmart realizes the gem they have. As a general manager, I can confidently say that employees like Chelsea are one in a million. Keep her at the helm—she will do amazing things. Mahalo, Elizabeth A.

We made a very smart decision by moving our stuff to this location. It’s new, clean, convenient to the freeway and the customer service is exactly what we all appreciate. The GM Chelsea greeted us the moment we walked in and efficiently helped us with ease through the process. If you look up good customer service in the dictionary, you’ll see Chelsea. Brian, the store manager was there too and was friendly. Also, we’re now paying $180 less than other storage unit.

Brian was absolutely wonderful to work with- extremely thorough, genuinely sweet, the facility was clean and secured well. I was also able to get much needed last minute moving supplies, it saved me another trip! All around very pleased.