Extra Space Storage

Well-run facility, but their pricing strategy is extremely disappointing and feels dishonest. We started renting a unit in March 2025 at $131 per month. Before signing the contract, we specifically asked how much the rate could increase annually, and we were told it would not go up by more than 5%. However, just three months after signing, our monthly fee increased by more than 60%, bringing it to $211 per month. At the time, we were living out of state and had no choice but to continue paying the higher rate. Now, at the one-year mark, we’ve been notified that the rate is increasing again by 23%, to $260 per month. This is not a small inflation adjustment — it feels like taking advantage of customers who cannot quickly remove their belongings. We are very disappointed with these pricing practices. If you’re willing to pay more than double your original rate, this facility may work for you. Otherwise, be cautious and fully understand how their pricing structure works before signing. We are now looking for another storage option, which will require us to travel out of state to handle this.

Such a bummer. I had a great experience so far. I have a 5x15 unit, and all in I was paying $106/mo. The store manager is super friendly and the facility is very clean. Well, they just increased my payment to $165/mo without notice or reason. After 3 months, once someone is settled in, they increase the rate knowing it's very inconvenient to move things to another storage unit. Very sad. I wanted to stay but this bait and switch ruined the whole experience for me. I'll be moving out next month.

Jake has been a pleasure to work with. He was able to get me all checked out once I was done renting (for my second time with Extra Space) very quickly. I appreciate his friendliness and speed. If I have to rent for a third time, it’ll be here and this location. It’s always clean and no matter who works, they are super friendly and accommodating.