Guardian Storage Centers

Wow, I cannot believe they are still in business. They are only open a few hours a day. Specifically made an appointment at 9am today and waited for 15 minutes, and the employee who I made the appointment with didn't arrive. Then I call and try to rent over the phone to be told the guy sitting in the truck this morning on his phone (who ignored me) as actually her boss.

I completely agree with the previous review. Terrible and rude customer service to a customer who was never late making a payment. Was charged a fee for being one day late on a payment after my credit card was compromised and I had to be sent a new one. The man I spoke to not only denied my request to speak to a manager and/or the owner but also hung up on me. Even said to me that he might have considered waving the fee had I not had an attitude with him. I was in absolute disbelief! I will be pulling my belongings from this storage unit as soon as possible.

Manager is friendly, helpful, and went above and beyond to help us. I can’t speak highly enough about them.