modSTORAGE

PROPERTY DAMAGE & DISGUSTING LIQUID ALL OVER MY STUFF. PLEASE SEE ATTACHED PICTURES OF DAMAGED BELONGINGS. DO NOT USE MODSTORAGE. ALSO TERRIBLE CUSTOMER SERVICE. Within just 2 months of storing my belongings here, my mattress and clothing were soaked in a FOUL SMELLING LIQUID. It has been 30 DAYS since requesting reimbursement for the damaged items, and every email and follow-up has been completely ignored. This has caused hardship and inconvenience as the entire reason I rented a storage unit was because I would not be in the area. Now I have to go through extreme inconvenience to get there again just because of this this damage. The employee that was on-site the day I discovered the the damage would not commit to any solution or take responsibility and and only told me to send an email, which the email has led nowhere. SEE ATTACHED PICTURES OF DAMAGED BELONGINGS

Jim and Fern at MyStorage provided excellent customer service during my U-Haul truck rental on January 14th. They were professional, friendly, and made the process smooth and stress-free. I truly appreciated their help and would highly recommend this location because of them.

Great experience the guy help us a lot everything went smoothly