Stor Self Storage

Rented a “10x10” unit from STOR and only realized after paying and moving in that the unit is not actually 10x10. I measured it myself — it’s approximately 9' x 9'6", which is a noticeable difference when you’re storing large items. I moved from a true 10x10 at Public Storage on 620, and everything fit comfortably there. In this unit, items that previously fit (including a 12-foot kayak placed at an angle) are now barely fitting. When I brought this up to the on-site manager, I was told that “10x10 is an approximation.” That may be their internal justification, but nowhere on STOR’s website or “transparency” policies does it disclose that units may be 10–15% smaller than advertised. I contacted the company directly to resolve this before leaving a review and never received a response. I only chose STOR because of the 50% off promotion, and I will be moving out once the promo period ends. If accurate sizing matters to you, I strongly recommend choosing a company that advertises true dimensions.

I needed storage for items after my father passed away. Stor came to the rescue. Terry was so nice and helpful. Got me all set up in just a few minutes. Location is super convenient. The grounds are always clean. The storage unit was also very clean. Easy to get to all the units too. HIGHLY recommend.

This will be my 3rd unit at Stor for my studio supplies and the reason, besides location, is Terry; he is amazing to work with and actually cares about his customers. You can tell he takes great care getting the units in top shape for his clients. The level of service, friendliness, and responsiveness is so greatly appreciated!!