Stor Stuff Self Storage

Stor Stuff Self Storage is such a great place to rent a U-Haul. Third time renting. I rented small trailer for son’s dorm move, large trailer for Austin to San Marcos house move, and large truck for cross country move. Julie is super helpful getting the right equipment! It’s nice to have storage right there if move in and out dates differ. Easy peasy pickup and drop!

DO NOT RENT FROM HERE!!!!!! My wife and I went in here to rent a storage unit. We paid went back to open our empty unit 606 and look what we found. A whole mess of rat poo. We walked immediately back to the office and asked for them to refund us our money as we aren’t going to put our stuff in these units. The office person stated that they would have to cut a check from “corporate” and couldn’t refund our card because they don’t have the correct systems to run credit cards. They have to manually enter the number into the system. It has been two weeks and still no refund. Today I just received that storestuff has locked me out of the rat infested unit they attempted to rent me. Go ahead and auction off that rat poo I’m sure someone will pay good money for it. Oh and I never signed the contract because they forgot to have me do that part. So now they are charging me for a unit that I expressly denied because of the conditions as well as won’t refund me my money. Stay FAR FAR FAR away from this place. The owner was even in there while we were renting the unit and just stood off to the side like a creeper and didn’t even introduce himself to customers. I do not suggest this storage facility at all. ****update I tried to call up there and was told that if I come up there that she is armed with a gun and will shoot me if I come up there and wait for management.*****

They have been good about keeping my things safe, and answering all my questions, helping a lot when I needed it. I would recommend it to others.