A-1 Self Storage

Just had an absolutely horrible experience with A1 storage and none of which was the front counter receptionist fault. Her customer service was great, but the company policies are ridiculous. As an active member of the state military we are afforded certain legal protections and they have you check a box stating whether or not your military on the application. When you are they request that you sign a waiver of all state and federal military rights. That pushed me over the edge to cancel a contract I just signed. The first red flag was being told that after 3 months my rate would increase an unknown amount with a minimum of 5% increase. So they get you in for a discounted entry rate and claim the price there after is the standard rate, which I understand, but then they only charge you that standard rate for one month and increase it. This itself seems like false advertising and misleading. I do intend to file a complaint with the Attorney General's office because of the misleading advertising. The second red flag was going to the unit that was reserved and seeing a large air conditioning duct in the unit. This ducting took up an entire corner and I was told if I wanted a unit without a duct it would be $40 more per month. If you are advertising a 10x10 space, I should receive a 10x10 space. Again, another form of false advertising. I already filled up a truck full of items to install into the new storage unit, but now I am back home looking for another spot to rent otherwise I have to go back to my original storage unit and put everything back in there. Waste of time!

My brother needed a storage as he's going to be moving soon. I recommended A1 self-storage because of the location and some friends have used it in the past with great results. The best part is they even have a truck to lend you for moving. This is a no-brainer.

This place is amazing! Great customer service. Clean, safe, affordable. Same day service. Open 7 days a week 6am-10pm Arlene is amazing! Thank you.