All Star Self Storage

Great customer service. Very helpful and friendly. My space was cool while outside was 90's. Nice that they have a bunch of flat carts available for use.

I don't like posting negative reviews for businesses but I hope i can help the next person. We chose this location because it was the only local storage facility with a large enough locker available. It is a chore trying to bring your stuff to your personal Locker. First you have to be told where to park by staff and it is usually a great distance away from the entrance Door even though the parking lot area is empty see pictures. I get the feeling staff does this just so that they feel in control. Once you do Park you have to use a cart to push your stuff through double doors that are not wide enough for a mattress then into an elevator, down into the basement, ( hope that the elevator takes you to the correct floor as the buttons don't seem to work) then you have to maneuver your cart down a long zig-zag hallway and through doorways barely wide enough for the cart itself good luck if you have furniture or any large items. The staff here is also very rude and seems to forget that you pay for your storage. They are under the impression they are doing you a favor and they make you feel that way. You are constantly asked how much more material you're bringing in if you are loading or unloading and other questions that are just simply not their business. They have a long list of rules that are simply ridiculous such as you cannot even bring water into the building while loading your locker. Staff originally gave us the wrong Locker we were supposed to get the locker next to us even though it was their mistake staff told me I have to personally unload my entire locker and move it to the next door locker before I leave, and until it was done I was not allowed to leave the facility. If you choose to use this facility be prepared to have orders barked at you by staff the whole time. This location seems to have good reviews but after investigation most of the reviews seem to be done by staff or friends of staff. We changed to another storage facility the first opportunity we had our stuff was there less than one month.

Paid nearly 200$ monthly to store things for a few years. Got it out and went through it. Rat pee and poop on nearly everything, boxes chewed through, I am so upset! Two large Home Depot boxes FULL of clothes had to be trashed because they were chewed through and nested in! Childhood stuffed animals had the same problem and can’t be replaced! A family wedding dress was covered in pee and had to be trashed because even after washing it still smelled! On top of that there is a curfew when there isn’t one at other places, and while it’s supposed to be temp controlled, it’s not! It got so hot in there! Rats had a field day and there are other storage places in the area cheaper and cleaner. Never returning, I am so mad!!