CubeSmart Self Storage

Ms. Daphne was great helping me all three times I visited. Great customer service and very knowledgeable about the concerns I had. 10/10 would recommend. Thank you Ms. Daphne

This storage has zero security measures and bad customer service. On 10/30 my husband went to grab a few Halloween items from our very organized storage and when he arrived someone had broken into the unit by climbing over the opening at the top. How do we know because everything in our bin and boxes had been gone through and boxes were propped against the door of the storage from the inside as they tried to use them to crawl back out. And guess what it was a homeless person living in the storage next door, just casually living there. I’m not accusing that person but it doesn’t look good either.

HORRIBLE experience. I am LIVING out of town. I have tried to contact the NEW storage manager to NO AVAIL. It is always some idiot on the customer service line. Now I cannot pay bill online and my things are up for sale. I HAVE THE MONEY. I have tried to reach a manager several times. My things better not be sold. I will sue. DO NOT EVER RENT HERE. YOU CAN NEVER SPEAK TO ANYONE IN MANAGEMENT.