CubeSmart Self Storage

Out of all the storage facilities, we are happy to have chose cube smart. Nick was extremely helpful and accommodating. He made suggestions on units and we are happy we took his advice. Not only that, he made sure we had a unit easily accessible from the loading dock. Wouldn’t store items anywhere else! Thanks Nick!

Disappointed, have had a unit with them for months been through my own ups and downs but still managed to pay for my unit including the ridiculously high lien fee placed on your account at the VERY beginning of the next bill cycle. I now want to close my unit but they applied yet ANOTHER lien fee on my account at the VERY beginning of another billing cycle and don’t have any human decency to wave it so I can leave in peace. I moved 18 hours away from my unit and the trucking service they claim to provide doesn’t exist!!! SO DONT GO LOOKING FOR IT AT THIS LOCATION!!!

I rented the store room yesterday about 2pm. Today I went back and was told my lease was terminated and was told corporate seen something on video they don't like. I charged my phone for 20 minutes downstairs and left a $900 phone down there. Went back and got it and left the facility by 10pm like it says you have to. Came back this morning and left by 720 had to get stuff from the locker. Came back at 1230pm today and was told my lease was terminated by corporate, I called corporate and they know nothing about it and the gentleman I spoke to was emailing the regionalal manager about this. I want this addressed immediately and the guy who works at haverhill mass facility needs to be fired. So im gonna go to social media about this and the mistreatment of customers by this guy in haverhill. TELLS YOU TO GET OUT BUT NO ANSWER TO WHY...so you want to do something to a paying customer then im gonna have to go to the social media on Facebook, and all the rest of them telling people not to rent from them.I WOULD SUGGEST NOBODY RENT FROM HAVERHILL MASS BECAUSE THE KID WHO WORKS THERE HAS THE WORST PERSONALITY, THINKS HES RUNNING THE WHITEHOUSE...AND TO BE HONEST HE SHOULD NOT HAVE A JOB THERE. TERMINATES MY LEASE WITH NO REASON AND MY STUFF WASNT EVEN THERE 24 FULL HOURS. If that kid is gone then the place would probably get cleaned, bathroom not be locked when you are allowed to be in the building, and if they don't want you plugging in your ohone in an open outlet during regular business hours then they should state it. THIS YOUNG KID IN HAVERHILL NEEDS TO BE FIRED