CubeSmart Self Storage

can’t say enough great things about the General Manager here. RESHMA From the moment I walked in, she made me feel welcome and genuinely cared about helping me find the right unit for my needs. They were patient, thorough, and took the time to answer all my questions without rushing me. It’s clear they take pride in keeping the facility clean, secure, and well-run. Their kindness, professionalism, and dedication made what could have been a stressful process incredibly smooth. I truly appreciate the exceptional service and highly recommend this location

This place is a huge security risk. For at least 6 months the back gate has been broken and anyone can come in here at any time. What's the point of needing a code to get in through the front, when I could just come in through the back as there's nothing to stop me, or anyone else for that matter? If they are not spending to secure this place properly, one must wonder where else they are cutting. I am paying about $200 per month here, and I am not receiving the value I expected. Even Public Storage is more safe than this! Last week I came and there was only one cart. I am here now and there is only one other car and there are absolutely no carts anywhere to be found. I waited to see if anyone would come out with a cart and after 30 minutes no one had come. How is one supposed to bring things from their storage without the help of carts? I have this unit to store holiday decor and for the next 2-3 months I need to be able to take things out, not going to risk another wasted trip. Additionally it's only 7 pm, and lights are off. While I'm sitting here writing this, three people on bikes have come through the broken back gate. I'm not getting out of my car as I do not feel safe . The first two who came through actually entered the building, so they had codes, but again, I sat here for 30 mins and none came back out. As I mentioned, there is only one other car here and it doesn't take 25 mins to store a bike and get back in your car. Makes me wonder if there are people living here or something else going on. At one point, 6 mos ago, when I first noticed the back gate open, there was an RV in the inside parking and people were in it. I thought to report this, but then considered that this place should have cameras, so it would be impossible for the office to not know. I'm taking my stuff out of here and putting it at a storage facility that is better maintained. There's simply no excuse for a broken back gate for close to 6 months and no carts available after hours. I have no explanation as to how all these people are giving five stars reviews to a broken down place. My things have been here over 2 years and that gate has been broken for 6 months at least! There is another review mentioning the broken gate 3 months ago. But since I'm a data scientist and pattern recognition is my super skill, it seemed to me that there were linguistic similarities in several reviews. So I copied 6-7 reviews into Claude and asked what the likelihood was that they were written by the same person. Posting results below. Do with that what you will. Response to CubeSmart: No one needs your platitudes. You know this gate is broken, so you're clearly not "striving to maintain a safe environment" when there are several reviews mentioning the broken gate going back a YEAR, ALL OF WHICH YOU RESPONDED TO.

Both women who help me at the front desk were amazing. Brittany was one of them and I can’t recall the manager‘s name, but she was great too. The space is clean and the location was convenient for me.