CubeSmart Self Storage

I wasn’t sure what to expect and renting storage spaces the staff were pretty rude, then I met Felecia, she was pleasant and very cordial. Answered all of my questions and even gave some insight. She’s one of the most pleasant and competent people I’ve come across in a while (seems you can’t get good customer service anymore). I recommend if getting a storage space on West Colonial around the Ocoee area, definitely speak with Felecia and everything will go smoothly.

I had a great experience with CubeSmart. There is a store manager I spoke with on 11/15/25 who called me "love" and gave me so much helpful information, last minute assistance, and was really thorough! She said this isn't her regular location, I went to 7400 West Colonial Drive, and I wish I had gotten her name, but she was incredible and I hope they give her a raise because she solved everything that would've made me give a lesser review.

I have used a couple of storage units and the customer service was awful and so was the units. Since I’ve been with CubesSmart Ms. Felelicia has been awesome. She has provided excellent customer service each time I come in to make a payment. She always greets me with a beautiful smile. Thanks Ms. Felecia