Derrel's Mini Storage

Amazing costumer service, walked in was able to view storage units alone before making a decision which gave me time to think about it. Overall once I decided, everything happened quickly and was secured into a unit immediately. I admire the set up, backup plans, and security involved with Darell's Mini Storage. Definitely gained my trust

Horrible customer service! I made a reservation went to the fortified location & there was no parking & all was locked up. I was not able to go into the office. As i was researching a contact number a lady (assume it was the office agent) came to the fence & yelled “what do you want” NO not “how can i help you”. In a high toned voice she continued rambling who knows what. As a potential “new” customer I soon wondered what future encounters would be like (I’m sure not pleasant). So decided somewhere would be better even if i have to pay more.

My mother has a storage here on Mariposa. The big guy and the woman nasty people. You first rent they smile at you but they are fake. The only thing I’ve ever seen them do is ride on that small cart. There this really small lady who works there. I must say she is the best she treats everyone equal. Makes everyone feel welcome. We will only deal with her. You guys need more people like her and less people like them