Extra Space Storage

Sara is easy to talk to. After listening to my needs she made suggestions. We previously had a unit at this facility. I needed boxes tape amd bubble wrap for an upcoming move. She helped me load the items too! I bought the large boxes and didn't see just how big they are until I got home. Phoned the office and she was able to exchange them for medium boxes. A wonderful lady with great attitude and customer service skills. RaNae Lopp

We live out of the area and preparing to open a business in Hillsboro. We needed a storage unit to gather all our opening supplies. Sarah, at the Shaw location, has been incredibly helpful and professional. She has accepted our deliveries and kept us informed. She's given us so much peace of mind since we can't be there in person!

My experience with Extra Space Storage was extremely poor. Story time: moved to Oregon in Sept., that is when I rented a storage space, within the span of 4 months my storage increased $200 dollars, 100/every other month, when I asked why and how is this a thing, the staff responded with, "we are allowed to increase storage rates whenever we want." I get your business your rules, but I felt like they where attempting to raise my storage fee in hopes of me not being able to pay the fees. Well, I had to find another storage space and spend money to move my belongings, again. Not happy with this business and I will not be recommending this business, very predatory business practices.👎👎👎👎👎👎👎👎👎👎👎👎👎👎