Extra Space Storage

This place is the best. Totally easy to work with and have help from. I moved my furniture in this summer when it was 100 degress and one of the workers gave us many free bottles of water when it felt like were dying. And then i was having problems with my units and lock and Billan was the best assist ever in that. 10/10

I rented an upstairs 10x15 from this location for about a year. They sent a letter in the mail after 60 days explaining they'd be raising the rent $50 on the unit. So they get you moved in and jack up the rates. I got an upstairs unit because they claimed to have a lift. The lift broke a month after moving in and it has not been fixed for the ENTIRE YEAR I've been there. I've tried waiting to move out for the lift to be fixed because it is going to be an awful job up and down the stairs. The waiting was pointless. Don't bother trying to reach anyone on the phone during business hours. They are understaffed to skeleton crew numbers. Every worker I've talked to was friendly and explained that which is why I gave the second star. It's not their fault. It's the greedy Extra Space corporation collecting the rent and not spending anything on repairs or employees. There's no excuse for it. I'm moving my stuff down the road to Fort Wayne Downtown storage.

I've been renting here for two years always very easy to pay online and set up! Highly recommend this place!