Extra Space Storage

I had an excellent experience at Extra Space Storage in Buffalo, NY and it was all thanks to Angela! From the moment I walked in, she was incredibly welcoming, professional, and genuinely helpful. She took the time to answer all of my questions, explained everything clearly, and made the entire process smooth and stressless. It’s rare to come across someone who truly goes the extra mile, but Angela absolutely does. She made what could have been a complicated or overwhelming situation feel easy and organized. Her customer service is outstanding, and you can tell she truly cares about the people she helps. Highly recommend this location and if you get the chance to work with Angela, you’re in great hands!

This is my first time storaging my belongings at Extra Space Storage located at 400 Kenmore where I met Angela who was so kind and understanding to my needs due to my mobility disability. She accommodate my needs to simple and easy move in and move out the facility no struggle. Just so grateful and thankful to be treated as a person not a number. Thank you Extra Space Storage and Angela. I would recommend this place to my friends and family.

Facilities are well kept and safely monitored. Concerns are addressed in a timely fashion. Staff is kind and helpful. Great experiences of customer service with Angela and Shawn.