Extra Space Storage

I haven't had to rent storage units for the most of my life, this is probably my second time and both times were through these guys. Whether you fill out the application and make your payment online or over the phone with an agent, the process is always very easy and smooth. They give you a call after the initial process is through to check and make sure everyrhing is ok, which I very much so appreciated because I had no concerns, but questions that were politely and professionaly answered by the agent. Plus, they have multiple locations around Cache Valley so if they dont have a unit available for you at one they'll probably have it at another. And they always have very good promotions and deals going on for first time, current renting, and returning customers as well. If you need a storage unit for any reason and for any period of time I definitely recommend these guys, theyll take care of you all the way through.

The local manager here is easy to do business with. The corporate operation, however, is simply greedy. They will lure you in with special rates and then aggressively raise those rates in a short period of time. I am moving out of my unit because my price began somewhere around $140 a month and their most recent renewal had me at somewhere close to $240 or $270 a month. I suppose they assumed that once you get your storage shed full, it's going to cost too much time and effort to move it. In my case, I will not support money hungry, greedy corporations. All I can do is share my review and advise you to be aware of my experience and you can determine whether or not you'll take their bait. According to their current website they're still offering a special introductory rate. Buyer beware. Follow up to the owner's invitation to call... I called when I received your notice that rates were going up. The office manager offered to reduce my bill by $20. I informed her that I found a different shed, in Tremonton, for $110 where Extra Space storage was charging $240-$270 for the same size. Twenty bucks off doesn't come close to your competition. The office manager said she would present my case to her superiors. No one has called me back. I assumed it was because there was no good news to share. I've moved 1/2 of my items to the Tremonton location. The time to talk and discuss was presented to you when I called 3 weeks ago. No one responded until I posted this negative review. There's nothing left to discuss. As I previously wrote, the local office manager is great, the corporate decision to aggressively raise rates, especially in this economy, was a poor decision made by an amateur.

Super easy and cheap to get a unit. I love the Bluetooth gate! I’m moving and it’s nice to have a place that’s easy to access and clean. Less panic for me regarding my stuff. Be aware that the gate access is 6am-10pm.