Extra Space Storage

Great service and a great support to us Millitary service guys who are going away for a while finding me the best deal and coverage for my belongings making me feel safe the my belongings are in great hands. Thank you Jaimar for marking this process easy fast!

Life-Savers During a College Move-Out Crisis! My son was overwhelmed juggling final exams, moving out of his freshman dorm, and preparing for an on-campus summer internship. We needed two storage solutions: one for 4 months (summer storage) and another for just 2 weeks (to bridge the gap before his summer housing). While my son handled the 4-month storage by himself, time ran out for the 2-week unit. Extra Space Storage rescued us with patience, flexibility, and kindness! Shoutout to the Team: Catherine/Katherine (Customer Service): A true hero! When I explained our tight budget and need for only 2 weeks, she offered two tailored solutions: A closer unit near his collage campus with a prorated refund after 2 weeks, the cost will be close to $80, if add the insurance, lock and admin fees will be $160 for a 5x11 unit? A farther location (8 miles) with a FREE first month (just $60 total for insurance, lock, and admin fees). She stayed calm, empathetic, and never pressured us, exactly what stressed parents need! Thomas Curran (Assistant Manager at 590 Revere Beach Pkwy, Revere, MA): Met me onsite with a warm welcome, guided me to the unit, and explained everything clearly. His professionalism and friendliness made our first storage rental seamless. Facility Highlights: Spotless, secure units with strong AC (critical for summer storage). User-friendly app for easy access and account management. Flexible short-term options—perfect for college students! Final Thoughts: As a first-time storage renter, I was nervous, but Extra Space Storage turned a chaotic situation into an stress-free win. If you're in Boston and need storage (even for just weeks!), this is the place. Thank you, Catherine/Katherine and Thomas, for going above and beyond, you deserve all the stars! Update in 2 weeks: Will report back on the move-out process, but so far, 10/10!

Jomar was very friendly, helped me out through the whole precess and explain all the policies and agreements. He made it so easy