Extra Space Storage

Ms. Fabiola took the time to explain everything in detail to me. I really appreciate her patience as well as ensuring I understand the processes. Excellent customer service 100%. Thank you Ma’am!

I had a 5x5 storage unit here for about 10 years. I used the storage to store year round clothing, home accessories, memorabilia, and linens. The unit is secure, accessible, and did what it was supposed to do...store stuff. The reason why I am giving a 1 star review is because in the past 3 weeks or so, I started to move my boxes from this storage unit to my home. I only have a 4 door sedan and I can only fit 4 boxes at a time, hence I was making multiple trips to this storage facility. Upon my first trip there, I got really bad sinus allergies. I had not prior allergy symptoms. Dust or seasonal weather is not a problem for me so I couldn't figure it out. After multiple trips back to this storage unit I continued to suffer allergies. I finally got down to the last few boxes and I saw what may be an extremely high probability cause of my allergies...It was mice feces around the perimeter of the storage unit. I kept no food in my unit so maybe the mice are in there to keep warm. My unit was on the 3rd floor and as you walk down the aisle of this facility you do notice multiple rodent traps (the black boxes). I am bringing these boxes into my home...including the mice dander. So even at home I am suffering allergies. What is really helping me out right now is the very expensive and powerful air cleaner that I had to purchase. It has been a week since I ended my contract at this storage unit and now my allergy symptoms have drastically improved...animal dander does not go away just like that. Luckily for you readers...I took a video of all the mice feces in my storage unit. Think logically...where there's mice feces...there's probably mice urine...AND...if they're in my storage unit...they're in your storage unit.

They made it all so easy! It’s always a nightmare when you have to move. Extra space took a lot of the stress out of it. Plus their prices are great and the staff I’ve dealt with have been phenomenal! I would recommend extra space took everyone!