Extra Space Storage

I had a unit here for about two years and my experience with Nena was wonderful. She was always so helpful and kind. I would highly recommend this place! I had a unit in Falls Church with Public Storage and I only stayed 3 months because their customer service was horrible and incomparable to Nena’s. So appreciative to this team for helping me take care of my things!

Nena at the Commission Court location is so wonderful. She is so professional and courteous and really just goes the extra mile to help you. We have been at this location for over 20 years and have never had the customer service she provides.

⭐⭐⭐⭐⭐ Outstanding Service from Kristen at Extra Space Storage Kristen at Extra Space Storage went above and beyond to help me during a really stressful time. She was professional, patient, and incredibly kind, and she took the time to explain everything clearly so I felt confident and supported throughout the process. What really stood out was her empathy and willingness to help — she didn’t rush me, treated me with respect, and genuinely cared about finding the best solution for my situation. Customer service like this is rare, and Kristen absolutely sets the standard. If you’re looking for a storage facility with someone who truly has your back, ask for Kristen. She made a difficult situation so much easier, and I’m very grateful for her help.