Four Seasons Self Storage

Do not trust this facility. They will try to steal or sale your property. I left my travel trailer at the Four Seasons Boat and RV storage for a year. I paid my fees on time through an automatic payment draft. I periodically checked on my travel trailer. I had physically seen my travel trailer on July 2, 2021. On July 13, 2021, I went into the storage facility in the evening to drop off some of my things to store in my travel trailer. My travel trailer was not anywhere on the storage facilities' property. I contacted the management for the storage facility and was told to check in the morning. I went first thing in morning to speak with management and was told they had no idea what had happened. I was told they would have to check camera recordings for the past two weeks. I told them I was going to file a police report. 30 minutes after I had left the storage unit and while I was at the police station, the management from the storage unit contacted me by phone and informed me that they knew what had happened. They stated the travel trailer was not in it's assigned area and they did not know who the travel trailer belonged to. They had supposedly contacted Port Royal Sheriff's office to run the license plate and were unable to locate the current owner, only the original owner of travel trailer. While I was at the police station, they were able to look up my travel trailer's license plate and the current owners name appeared, so the storage unit was lying about trying to contact the owner. On my storage unit contract I have my license plate, my name, my phone, my father's name, my father's address, and my father's phone number, that they could have used to contact me at anytime. I also did not have a notification on my travel trailer informing me of them trying to contact me. They told me they would compensate me for the sale of my travel trailer. After telling them what I wanted for the sale of my travel trailer, they then called me back and stated they had found my travel trailer and would bring it back in two weeks. I had to write them a legal letter to have my travel trailer back within the week. I did get my travel trailer back, but they had removed the mattress, the license plate, and the trailer hitch stand. Do not use the facility to store your property, you may not get your property back.

Friendly service, fair prices and convenient locations. Just what you want from a storage place.

Robin was very helpful great place to go storage great staff and friendly service