Go Store It Self Storage

Easy to set up and easy to access. I love not having to deal with getting there before the office closes! I would love it if they had a map of the storage units, though. It gets complicated when you go in another door & have to try & find your unit again. 🙂

Angelo provided excellent customer service. While I was in the middle of making my reservation, he proactively called to check if I needed any help or had any questions before finishing the process. He was very polite, professional, and genuinely helpful. I really appreciated his attention and willingness to assist. Great experience overall.

I would strongly caution anyone considering renting from this storage facility. My experience was extremely disappointing and frustrating. From the beginning, communication was inconsistent and policies were not clearly explained. When issues came up, instead of working toward a reasonable solution, management shifted blame and treated me like I was the problem. Concerns I raised were dismissed rather than addressed professionally. I also experienced unexpected fees and policy changes that were not properly communicated in advance. When I asked for clarification, I was met with defensiveness instead of transparency. Customer service should involve accountability and respect — neither of which I experienced here. If you decide to rent here, make sure you get everything in writing, keep copies of all agreements, and document every interaction. I wish I had done more of that from the start. Unfortunately, I cannot recommend this facility based on my experience.