Go Store It Self Storage

This company is running what feels like a textbook bait-and-switch scam. The rate was advertised as $38 a month plus a $15 protection fee. That’s the price I agreed to when I signed up. After two months, I logged into my account and saw the next month’s charge was going to be $159. That’s more than three times the price I agreed to. When I called to ask how this was possible, I was casually told that buried in the contract is a clause allowing them to raise the price at any time. So the advertised price is essentially meaningless. This business model is incredibly deceptive: lure customers in with a low promotional rate, wait until they’ve moved all their belongings in and are locked into the inconvenience of moving them again, and then jack the price up dramatically. Technically hiding behind fine print doesn’t make this practice ethical. It’s dishonest, predatory, and clearly designed to trap customers after they’ve already committed. Companies that operate this way should be ashamed of themselves. If you’re considering renting here, learn from my mistake and read every line of the contract—or better yet, find a company that doesn’t rely on misleading pricing to get customers in the door.

I have had storage units at this location for almost 20 years and the current onsite Manager-Lonnie Nelson is without a doubt the best manager ever. He’s extremely professional and helpful whenever I need his assistance with any issues involving my units. This is greatly appreciated always! Thank you!

Lonnie was awesome today and expeditiously got my second rental taken care of for me. Internet was not playing friendly. I appreciate the kindness of his voice and outstanding customer service. Every customer service representative has exceeded expectations as well. I even got a callback on the holiday to ensure I had access to my unit. Thank you!