Heartland Storage

Neil was absolutely incredible during one of the hardest seasons of my life. After my husband passed away, I had to close out his business storage unit, and Neil was nothing but kind, patient, and compassionate throughout the entire process. He listened, he cared, and he treated me with so much respect and understanding. In a time that felt overwhelming, his steady and helpful presence made a huge difference. I can’t recommend him enough. Truly a kind person.

Nice units with even better customer service! Neal is always so polite and helpful! You can tell he takes pride in his job and giving an excellent customer experience!

Luckily I couldn't access my storage to put my things in it before dealing with... no access(could get in where people's rv's and the other businesses are but not where my unit is), no one answering calls, get phone call returned from call center(all nice people) and they can't get ahold of anyone either, they put in a ticket for access. Next day I'm at the front door between 10:30 and 11:30 on the phone getting everything refunded. Just... wow. Complete waste of time. Should have checked the reviews harder