Jackson Self Storage

Total nightmare. Doug Dysert runs the place like a cash-grab dump. I stored my stuff there for a few years, but when I came back, I found it infested with spiders, covered in rat poop, and everything smelled of neglect. No one’s ever at the office, just some dumb sign saying they’ll “be back” (they never are). Calling? Good luck getting any help; all they do is dodge responsibility. I cleaned my stuff, left, and will never return. This place is a joke. Avoid it.

Jackson Self Storage DOES NOT have competitive pricing. There is a month to month agreement but this company lacks an arrangement on the basis of proportional distribution when it comes to a refund with your final bill. Many facilities do this So for example, if you paid for a $95 unit on the 1st of the month you would be charged, again, $95 after renting one entire month (That's $190 for 28-31 days for a 10X15 unit). If you want to abandon the unit a couple days after your first month, let's say on your 33rd day, you would get no reimbursement for the remainder of the second month you already paid in advance. (You will be charged for a full two months rent for occupying a unit for 33 days) In order to get your money's worth you would have to keep the storage til the end of the second month even if their services will be no use to you. Basically you will have to cancel before your bill date or you'll be charged for an extra entire month and get no reimbursement so nah they don't have competitive pricing Other than that I was told many lies by one of their associates over the phone, really trying to sell me a unit just so I could approve of the terms and agreement and be charged over the phone which would lock me into the contract with no chance of a refund. She told me this place had Key-Pad entry which it does but only for the owner's use. It has a keypad at the Gate and it always stays open for just anyone. I'm not even sure if them having cameras was true or not because the same lady told me that and I saw none I was told the units had their own individual interior lighting and they did not. (just exterior motion sensor lighting). The day I first paid for the unit the woman told me she would call me back but never did so I had to call them the next day myself, so basically I never got to move in on the day I was charged. Conveniently told by the supervisor that she was too new to know any better The exterior of the property is clean but I wouldn't recommend this place for storing any furniture or personal belongings without any type of protection because of the roaches i saw The service was pretty horrible and I wouldn't recommend it to anyone sorry

Everything my friend owns got stolen from there (there was some childhood stuff as well) and the units owners won’t answer.