Newbury Park Self Storage

Wonderful place for storage! Management is so kind and truly makes the process easy. I sent an inquiry and heard from Anjie the next day. Showed me multiple options to make sure I was happy with the size and price of the unit. Highly recommend!!

For a few years I've been using this storage facility, and I have no complaints. They are affordable, secure, and easily accessible. Angie has always been pleasant during our interactions, and I encourage everyone to stop by to see for yourself.

Update: still no one from corporate has gone back to me about their whole policy on restricting people who pay good money to get into their storage units. Not storage unit is under my father's name but everyone has stuff in there so is unprofessional for you all to restrict him and all of us for this long extended period of time! We have been here for more than 10 years! Being late leaving several times is not enough for you to restrict our access for this long period of time without a copy of the policy from corporate as you keep saying restricted us! Once again no one refuses to get back to me! I will continue to update these reviews and tell you how awful this place is until I do! The fact is that if he is restricted to 5:00 I should be able to get in until 4:45 the fact I couldn't get in at 4:30 while moving means there is a serious problem with the management on site and corporate! Without us the people who are there on the property wouldn't have a job we have down that property longer than they have and probably will still be there longer than them! I WILL NOT STOP IM GOING TO POST ON EVERY SOCAL ABOUT THIS! I HOPE NO ONE EVER RENTS HERE AGAIN! At this moment in time I would not recommend to anyone! The extremely poor customer service and attitude coming from the new property managers isnt something I'd wish on my worst enemy. I would give zero Stars if I couldn't! My family and I have been storing with this facility for many years. Throughout the many years there have been several different people managing/living on the property, we've always gone along with them and had no problems until the current ones. When we first got there there was an older woman who ran the facility she was very nice and she end up getting promoted which she greatly deserved. After that a young woman moved in and she was very kind very helpful and would love to chat once in awhile. The current couple that is in this facility right now has completely rubbed me and my family the wrong way. The woman in particular seems to be the source of all of the problems. She is nosy and very confrontational. Every time we show up there she has something to say each and every time. Whenever she gets the chance she's always throwing out "our corporate" this "our corporate" that and yet I can't find a corporate phone number or a corporate email to confirm any of these things that she is stating to be true facts. As far as I know the gates are open from 7:00 a.m. to 7:00 p.m. if I want to be the full day everyday in my storage unit either rearranging it, taking pictures, taking things in and out it shouldn't be a problem because we are not loitering we are not bothering anyone. We mostly go on weekdays when there is little to no one there. And yet each and every time we are there she has something to say. This is a level of harassment that is beyond inappropriate for a place of business. Especially a place of business that allows the property managers to live on the property. I feel like if people are living on the property they should know customer service 101 not being rude and combative any chance they get. So whether there is corporate or the people who are in charge of the property manager's, I do expect someone to reach out to me about this because I would love to confirm that everything she was saying and doing is corporates doing and is allowed. I take someone harass my family members and i very seriously and enough is enough! We have been storing at this facility longer than almost anyone else there including these new property managers. This isn't how you treat people let alone long term customers!