Prime Guard Self Storage

I'm an operations manager for Vivint Smart Home, and we chose this location to store all of our security system/smart home equipment. The people here are incredibly nice and helpful! It was a breeze to get set up in one of their temperature controlled units. The staff takes a personal interest in making sure your needs are taken care of. Any time I would receive a small shipment they would bring me the boxes, and would call to notify me when larger shipments arrived. I cannot say enough about how much of a positive impact they had on our operation. Also, very safe, secure, and clean. An easy 5 stars!

Very clean units. Used for storage for my daughters transition from one place to another Staff are very easy and polite to work with.

The owner is EXTREMELY unprofessional. I’ve worked for really great companies where customer service has ALWAYS been a priority, I am always very upset when I can’t receive friendly service. I personally spoke with the owner over a very SMALL issue, & she completely went off on me. Tried to tell me that I was arguing with her for simply asking questions, trying to better my understanding. It really hurt my feelings & she has lost a almost three year customer. Shame on her & shame on owners who treat customers rude. I know by taking my small business from this company won’t hurt them, but I sure hope she changes her way of communication with customers.