Promenade Self Storage

I had a storage unit here for approximately three years. I was worried about mice so I put traps and poison in my unit from the beginning. At one point I went to my unit and found over 20 dead mice and that was not including looking through my stuff. I notified the office immediately by email and it took over two months for them to take any action and get an exterminator out. I asked them several times in person to notify the units on either side of me because that is how I suspected they were getting in. They refused to notify the other units. when I finally cleaned out my unit there was a hole going between the units. They didn’t seem to care about my belongings or those of others. I ended up having to hire somebody to help me clean it all out And lost many belongings. I Found several nests in papers and tubs of items.

It is SO WONDERFUL to find this High Quality, Locally Owned and Well Managed, HONEST storage facility! After getting all sorts of surprise charges and price changes from other storage facilities in my area, manager Jill Kendricks was a breath of fresh air.

Property & staff are amazing. Going above & beyond for there customers!! A Plus service.Thank you Jill 😊