Public Storage

Eric and Cindy were exceptionally kind and helpful. Eric helped me take care of what I needed quickly and with zero headache. It’s getting more rare to find people who really do genuinely care about and take pride in what they do, and I can say with confidence that these two (and from what I understand the rest of the staff as well) really do. Cindy was out and about checking every unit for locks and/or problems, which gives me confidence that my stuff is safe and taken care of. Thanks again for your awesome service!

I just wrote a raving review of this place and it's employees, now let me adjust that based on what just happened. I went in last week to see if I could move spaces of the same size so that I could have my two spaces be next to each other, which was going from the 1st floor to the 3rd floor. Both climate controlled. Less convenient for most I would guess but more so for me. So I assumed that the spaces should be priced about the same. In fact when changing spaces the guy that helped me said I was getting a little money back, which led me to believe it was actually cheaper, which I assumed was because it was on the 3rd floor. Shame on me for assuming I guess, but it turns out to have been a $90 (or 28%) increase for this space alone...of the same size. That really seems like something the person who was helping me should have mentioned. Coincidentally, my other space, which I did not change, just happened to almost simultaneously increase in price by $64 (up by 23%), giving me a grand total increase in price of about 48%...within one week. That's insane. The people might be nice but you're going to get screwed on the back end I guess. Do yourself a favor and find a place with a lease.

I have used a lot of storage spaces, but the team at 41 Brookline in Aliso Viejo are exceptional! Last week I was alone and needed an extra hand, Scott volunteered to help me immediately. I was so impressed with him and his demeanor and helpfulness. I highly recommend this place and the team they have.