Public Storage

I stop by in person (Wed early in the afternoon), waited 2 hours here. Nobody showed up. Luckily I get to enjoy the ☀️ for a bit, and the weather was pleasant. Over the course of 3 days (3 business days), I LVM every single day about wanting to cancel my auto-pay because I am moving. They never called me back for the 3 VM that I left. Today, I got an email saying I was auto-pay charged. So it’s gonna be even more work. My to-do list went from 2 tasks to 3 tasks. 😔☹️ 1—get my next month rent back (new task) 2—stop the auto-pay 3—tell them I’m moving out end of the month. Hopefully they’ll eventually call me back……

I recently had a great experience at Public Storage South Bellevue and wanted to acknowledge the outstanding customer service. Harim and Robin were both extremely helpful from start to finish. Harim, in particular, truly went above and beyond the realm of customer service. He took the time to answer my questions thoroughly and made sure everything was handled smoothly. The facility itself is very clean and well maintained, including the bathrooms, which I really appreciate. I’ve read other reviews mentioning that Public Storage raises their rates after several months. In my experience, while that can be true, it hasn’t been a problem in my case. Overall, I’m very pleased with this location and especially with the professionalism and care shown by these men. Highly recommend!

Truly the best PS Storage one ever been to. After 4 other storage companies anda couplePS Storages... it's super clean and easy access. It rivals any bougie storage facility. Jose F. is the nicest manager. Always willing to help (if he can) and goes above and beyond for tenants. He went out of his way to say hi on the first day I moved in and every time since he's been so great. Storage management is a thankless job and he has the best attitude. Absolutely recommend this facility!