Public Storage

If you’re getting a storage unit after many complaints on communication I recommend coming to camp Bowie. I come from Florida and communication was nonexistent while my bill went up astronomically. Property manager Alyssa is very communicative and helpful. I had trouble understanding the difference in prices while asking Alyssa she went out of her way to explain why and what can be done In the future to lower rent costs if needed. Thank god for the clear directions Alyssa gives with no problem!

Well let me start by saying that public storage wouldn't be getting a good review from me if it wasn't for ALYSSA and I say that because I have been here for over 6 months and when I first moved in I had 2 storages in which Trevor was the manager at the time and e49 was one of my storages and I told him and told him about the walls on both sides of e49 were broken and anyone could get in the storages and I moved out on time but left my lock on the storage until Trevor could fix the walls but he never even attempted to I ended up going to home depot myself and buying some plywood and putting it up myself because I didn't want to just leave my storage and have someone break into the storages on either side of mine so because Trevor failed to do his job I not only bought the plywood and put it up but because my lock was on the storage to keep anyone else from getting in public storage says I owe for unit e49 that is total bs I did the next right thing I was moved out on time but they refuse to remove e49 from my account and say I owe. No I don't I did the job the manager should have done and you want to charge me. Anyways im only stating this because I had very low reviews to give public storage until recently when they finally employed a great manager (ALYSSA) she is very helpful and informative and she is always checking on the property or working on the property she makes sure to see that if something needs fixing she's on top of it. If a customer needs help she is not only eager to help them but will go the extra mile to make sure they are satisfied 100% , she's polite and respectful, she is by far the best manager they have had since my being here. She has wonderful customer skills and will try to help in anyway she possibly can to make sure the customer at the end of the day is 100% satisfied and their property is secure. So I was going to rate public storage a 2 but because of ALYSSA and only ALYSSA I now give public storage a 10. She exactly what public storage needs as a manager. So I want to say thank you ALYSSA for all you do to help and to make this property safe and secure for all customers. You awesome and hopefully corporate will see what a asset you are for them. Again thank you

Alyssa is very helpful! She always returns calls, in a timely manner and answers whatever questions I’ve had. Once she brought a bunch of trash bags over to my unit, when she noticed I was cleaning it out. She’s very observant and will call you & give you a heads up on any inconvenience, she might notice. I’ve had my unit for almost two years now and she’s been the best property manager, they’ve had so far!