Public Storage

Came inside the store today to fix a payment issue. Celine took care of everything immediately. She was very friendly store was kept very clean. I’m glad I came in and took care of the issue in person instead of online. Thank you Celine for all of your help this is actually the first time I get great service out of Public Storage. Usually they don’t even make eye contact. Thank you again.

Just moved in to this location in Hialeah off of Okeechobee Rd. Though the location is very well kept for the most part the phone app hasn't worked to open the gate nor work the elevators, it just keeps saying "out of range". Also, there were no carts available even though there are signs everywhere saying that there are "carts available for your convenience". Also, there seems to be always people waiting to piggy back in behind you through the main gate. I don't think I'll be keeping this storage unit for long.

Juju was very informative, nice, and so professional when giving us a tour and with helping me get my father his storage unit. Celine was patient and so nice with the check out process. Octavio was informative and answered all the the monthly payment process questions my dad had. I would definitely recommend this location to someone who needs storage. Thanks guys!